ACCESSIBILITY OF OUR WEBSITE - ACCESSIBILITY ENHANCEMENT ACT

As a company, we strive to make our website as accessible as possible so that all users - including people with disabilities and people who use assistive technologies - have equal access to our content.
As our products and services are not aimed at end users, we are not currently subject to the requirements of the Accessibility Improvement Act. Nevertheless, it is important to us that our website is user-friendly and easy to use for everyone. For this reason, we are already voluntarily implementing numerous measures of the law - and will continue to add to them step by step.

In doing so, we follow the guidelines set forth in:

  • Bavarian Equal Opportunities for Disabled Persons Act (BayBGG) and the
  • Bavarian Barrier-free Information Technology Ordinance (BayBITV),
    insofar as these apply to private companies.

 

Telephone help for people with disabilities

We offer telephone support for people with disabilities and for users of assistive technologies. You can reach our hotline at: Tel: +49 8324 9840

 

Status of compliance with the requirements

Our website is currently not fully compliant with the applicable accessibility requirements. We are continuously working to identify and remove existing barriers.

This website strives to partially comply with Level AA of the “Web Content Accessibility Guidelines – WCAG 2.1” (March 2021) in accordance with Directive (EU) 2016/2102, as well as with the requirements of the Bavarian State Act on the Accessibility of Information and Communication Technology (BayBGG) and the Bavarian State Ordinance on the Accessibility of Information and Communication Technology (BayBITV).

Non-accessible content

Some content on our website does not currently meet accessibility requirements. This includes in particular

  • Content that is not yet available in accessible form (e.g. older PDF documents or embedded media without alternative texts)
  • The downloadable gift certificate PDFs from our online store are currently not designed to be accessible. This should not prevent buyers from giving them as gifts or recipients from redeeming them. If you have any questions or encounter any issues, we’re happy to help: info@die-gams.de
  • Confirmation emails and purchase receipts sent by the system are currently not fully accessible. We are working to improve this.

Disproportionate burden

Some content cannot currently be offered barrier-free, as the implementation would represent a disproportionate economic and organizational burden. These include in particular

  • a large amount of existing content that cannot be made completely accessible at a later date.

 

Exceptions to the scope of application

Certain content on this website does not fall under the legal requirements for accessibility, e.g:

  • Content from third parties that is not created or controlled by us
  • integrated external applications or services (e.g. maps, social media plugins)

 

Feedback and contact

If you encounter any barriers or have comments regarding the accessibility of our website, we would appreciate your feedback.
You can reach us at:

Email: info@die-gams.de
Tel: +49 8324 984713
Fax: +49 8324 4728


Evaluation method

The accessibility of our website was assessed by an internal audit based on legal requirements and technical standards.


Preparation of this accessibility statement

This declaration was prepared on 28.06.2025 and last reviewed on 27.07.2025.


Enforcement proceedings

If you are of the opinion that you are disadvantaged by an insufficiently accessible design of our website and we do not respond appropriately to your information, you have the option of contacting the responsible enforcement body:

State Office for Digitization, Broadband and Surveying
IT Service Centre of the Free State of Bavaria
Enforcement and Monitoring Body for Accessible Information Technology
St.-Martin-Straße 47
81541 Munich
bitv@bayern.de

HinSchG | Whistleblower Protection Act

Digital reporting office for whistleblowers HinSchG

Scroll up
Panoramic view of the bright indoor pool at Die Gams Hotel Resort in Bad Hindelang with comfortable loungers, large windows and direct access to the sun terrace.

Subscribe to our newsletter

Woman  Mr.  Family